By now, most of us are aware that General Motors has had some explaining to do regarding the millions of vehicles it has recalled in recent months for various problems. Some of these problems could cause death or injury and already have in various accidents and situations. The company has had a rough time dealing with the negative publicity and Congressional interest in the culture that may have allowed these defects to creep into their vehicles. The company went through a bankruptcy and emerging from that with a new Chief Operating Officer, the company was also quickly hit with millions of recalls for a variety of defects in parts and systems that could cause serious injury and reportedly already 13 deaths related to faulty ignition switches. The company is hoping to recover from all of this by instituting a different culture, internal inspectors and other functions that are intended to begin a sea-shift in the company's culture.
Earlier this spring, CEO Mary Barra testified before the House Energy and Commerce Oversight and Investigations Subcommittee. She took over the company lead in January of this year and although she has worked at the company for decades, she has committed to ensuring that it begin a new culture that is more focused on safety. She has reportedly begun an internal investigation and has issued a direct apology to Congress and effectively to the American consumer and those whose loved ones lost their lives due to faulty ignition switches that caused the deaths of thirteen people in vehicles built in about 2000. These catastrophic defects essentially turned off the ignition suddenly which in turn left those in the vehicle without air bag protections, braking capability and power steering.